On delivery day
- The courier delivers your parcel.
- If you selected Allow to Open, you may open it before paying the balance.
- Pay the remaining amount shown at checkout (order total minus the delivery advance).
If you skip this option
Your order is still cash on delivery. You pay the remaining balance when the parcel arrives. Opening before payment is only included when Allow to Open is selected at checkout.
Damaged or incorrect items
If the watch is damaged, defective, or not what you ordered, contact us within 48 hours with clear photos and your order number. See our Refund Policy. Refusing a correct parcel without a valid reason may affect future orders.
